How does ContentPod protect my privacy, security, and data?

ContentPod implements robust security measures to protect your content and personal information:

Security measures:

• Encryption in transit: TLS encryption for all data transfer
• Secure infrastructure: Hosted on Vercel with Cloudflare R2 for file storage
• Secure authentication: Industry-standard authentication (NextAuth/AuthJS)
• Payment security: All payments processed through Stripe (PCI-compliant) — we never store your card details

Only you and authorized team members can access your content:

• Your account: Full access to all your data
• Team members: Access based on roles you assign (Owner, Admin, Member)
• ContentPod staff: No access unless you grant explicit permission for support

We never share, sell, or use your content for any purpose other than providing our service.

No. ContentPod does not use your data to train AI models:

• Your content remains private
• We use commercial AI APIs (OpenAI, Google) with privacy agreements
• Your intellectual property remains yours

We collect only essential data:

Account information: Email address, name, payment info (processed by Stripe)

Content data: Audio files you upload, transcripts, generated content, settings

Analytics: Anonymous feature usage via PostHog for product improvement

We never collect biometric data, health information, or sensitive personal information.

Yes. ContentPod respects data protection rights:

• Right to access: Download your data anytime
• Right to deletion: Delete your account and data
• Right to portability: Export content in standard formats (Markdown, TXT, HTML, PDF)
• Right to rectification: Edit or correct your information

• Active accounts: Data stored for the life of your account
• Canceled accounts: Read-only access for 90 days, then data is deleted
• Backups: Rolling backups for disaster recovery

You can request immediate data deletion anytime by contacting support@contentpod.co.

Yes! Export your content using the built-in export options:

• Interview transcripts and generated content
• Available in Markdown, Plain Text, HTML, and PDF formats
• Download directly from your dashboard

Yes, you have full control:

• Delete individual interviews and content from your dashboard
• Delete your entire account from account settings
• Export your data first if you want a local copy
• Deletion is permanent

ContentPod uses:

• OpenAI — AI content generation and transcription
• Google AI (Gemini) — AI content and image generation
• Stripe — secure payment processing
• Cloudflare R2 — encrypted file storage
• Vercel — application hosting
• PostHog — anonymous product analytics

All third-party services are selected for their security standards and privacy practices.

Questions? Contact support@contentpod.co or ask Cora, our in-app AI assistant.