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Privacy Policy

Last Updated: January 24, 2026

1. Introduction

ContentPod AI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

  • Name and email address
  • Profile information (avatar, bio, website)
  • Authentication credentials (OAuth tokens)
  • Payment information (processed by Stripe)

Usage Information

  • Interview content and transcripts
  • Generated content and transformations
  • Usage statistics and analytics
  • Device information and IP address
  • Browser type and operating system

Automatically Collected Information

  • Log data (access times, pages viewed)
  • Cookies and similar tracking technologies
  • Error logs and performance data

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process your transactions and subscriptions
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Analyze usage patterns and optimize performance
  • Detect and prevent fraud and security issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

  • Stripe: Payment processing
  • Google OAuth: Authentication services
  • Vercel AI Gateway: AI routing and observability
  • AI model providers: AI content generation (e.g., OpenAI, Anthropic, Google)
  • Cloudflare R2: Media storage
  • Vercel: Hosting infrastructure
  • PostHog: Product analytics and event tracking

Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

  • Account data: Until account deletion
  • Interview content: Until manually deleted or account closure
  • Analytics data: Up to 2 years
  • Transaction records: As required by law (typically 7 years)

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted data storage
  • Regular security audits
  • Access controls and authentication
  • Secure API communications

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Access and Correction

You can access and update your account information through your dashboard settings.

Data Portability

You can request a copy of your data in a structured, machine-readable format.

Deletion

You can delete your account and associated data at any time. Some data may be retained for legal compliance.

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or updating your preferences.

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

8. GDPR Rights (EU Users)

If you are in the European Union, you have the following rights:

  • Right to access: Request copies of your personal data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to certain data processing
  • Right to withdraw consent: Withdraw consent at any time

9. CCPA Rights (California Users)

California residents have the right to:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed
  • Opt out of the sale of personal information
  • Request deletion of personal information
  • Not be discriminated against for exercising these rights

Note: We do not sell your personal information.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last Updated" date will reflect the most recent changes.

14. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@contentpod.co
Support: support@contentpod.co
Website: contentpod.co

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