How Can We Help You?

Find answers to common questions, browse guides, or contact our support team.

Quick Answers

How long does an interview take?

Most interviews run 10–15 minutes. Starter supports up to 15 minutes per interview, and Creator/Pro/Team support up to 30 minutes.

Can I edit the generated content?

Yes! All generated content can be edited and customized directly in ContentPod before you publish or export.

How many credits do I get?

Credits vary by plan: Starter includes 50, Creator includes 200, Pro includes 800, and Team includes 2000 shared credits per month. Credits power interviews, content, images, and video.

Do I need a credit card for Starter?

Yes. Starter is a paid plan at $9.99/month, and you can upgrade or cancel anytime.

Getting Started

How to create your first interview

Step-by-step guide to recording your first AI-powered interview with voice

Understanding content output formats

Explore all 8 content types ContentPod generates for you

Starter plan limits and features

What's included in Starter and when to upgrade

Creating Content

How the AI interview works

Understanding how AI asks questions and adapts to your answers

Tips for better interview responses

Get the most value from your interviews with these best practices

Refining AI-generated content

How to refine AI-generated content to match your voice

Account & Billing

Managing your subscription

How to upgrade, downgrade, or cancel your plan

Understanding plan features

What you get with Starter, Creator, Pro, and Team

Plans, pricing, and billing FAQ

Plan options, billing cycles, and cancellation policy

Technical Support

Audio upload and file requirements

Fix microphone issues and improve audio quality

Browser and device compatibility

Supported browsers and recommended settings

Content ownership and storage

How to save your content and what happens to it

Privacy, security, and data protection

How we protect your data and content

Contact Support

Typical response time: within 1 business day

Still Need Help?

Our support team is here to assist you. We typically respond within 2-4 hours during business hours.

Email Support

support@contentpod.co

Live Chat

Coming soon

Video Tutorials