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IBM and Google Cloud have launched a joint AI practice to help enterprises deploy AI-powered agents that automate customer interactions and plug into existing infrastructure. The offering is intended to deliver scalable, cloud-based agent solutions for customer service and internal business processes.
At Cloud Next '26 Google rolled out AI and cloud updates meant to speed analytics, simplify ML deployment, support hybrid operations, and add tools for tracking cloud sustainability. The announcements focus on improving cloud performance, scalability, security, and cost controls for businesses using Google Cloud.
Amazon's cloud unit consistently exceeds revenue and profit expectations because the company combines heavy AI spending with scalable infrastructure, continuous cloud-service innovation, and a broad customer base. Those investments let Amazon deliver advanced analytics, faster deployments, and more personalized cloud services that attract and retain customers.