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FAQTechnical

What are the audio upload and file requirements?

8 questions answered• 398 views• Updated September 20, 2026
ContentPod accepts common audio formats (MP3, WAV, M4A, FLAC, OGG, AAC) and extracts audio from video files such as MP4, MOV, and WebM. For best results upload MP3 at 320 kbps or WAV; Whisper processes files up to 25 MB and larger files up to 500 MB are handled by Gemini.
1What audio file formats does ContentPod support?

ContentPod supports all common audio formats:

  • MP3 (.mp3)
  • WAV (.wav)
  • M4A (.m4a)
  • FLAC (.flac)
  • OGG (.ogg)
  • AAC (.aac)

For best results, we recommend MP3 (320 kbps) or WAV files.

2What about video files?

Yes! Upload video files and ContentPod extracts the audio automatically:

  • MP4 (.mp4)
  • MOV (.mov)
  • WebM (.webm)

The Video Clip Creator tool also supports uploading video for AI-powered clip extraction (Pro and Team plans).

3Storage limits by plan
PlanStorage limit
Starter ($9.99/mo)250 MB
Creator ($29.99/mo)5 GB
Pro ($99.99/mo)10 GB
Team ($249.99/mo)100 GB

File processing: Whisper AI handles files up to 25 MB directly. Larger files are processed via Gemini, which supports up to 500 MB.

4How long does audio processing take?

Processing time depends on audio length and file size:

  • Short files (under 5 minutes): 30–60 seconds
  • Medium files (5–15 minutes): 1–3 minutes
  • Longer files (15–30 minutes): 2–5 minutes

You can continue using ContentPod while processing completes.

5Interview duration limits
PlanMax interview duration
Starter15 minutes
Creator30 minutes
Pro30 minutes
Team30 minutes

For longer content, use multi-part interviews — create several focused interviews on the same topic.

6Can I record directly in ContentPod?

Yes! ContentPod has built-in voice recording for interviews:

  • Click the microphone icon during any interview
  • Grant browser microphone access (one-time)
  • Speak your answers naturally
  • Audio is transcribed in real time
7Tips for best audio quality
  • Use a quiet environment with minimal background noise
  • Speak clearly at a natural pace
  • Use headphones to reduce echo
  • A USB microphone improves quality but isn't required — built-in laptop mics work fine
8Where are my files stored?

Files are stored securely on Cloudflare R2 cloud storage:

  • Encrypted in transit (TLS)
  • Accessible only to you (and team members on Team plan)
  • Download or delete anytime from your dashboard

Learn more: Read our AI Interview guide for tips on getting the best interview results.

Related topics

audiouploadfilesrequirementsformatsstoragetranscription

Still have questions?

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